Risks and Safety

General Risk Awareness

The experience takes place in public spaces where conditions are outside of our control. These may include, but are not limited to:

  • Weather conditions
  • Traffic and road crossings
  • Terrain and surface conditions
  • Other pedestrians and members of the public

Participants are responsible for remaining aware of their surroundings at all times and for exercising appropriate caution, judgement, and personal responsibility throughout the experience.

The inclusion of any location, route, or point of interest (POI) within the game does not indicate that access is safe, suitable, or permitted. Participants must:

  • Comply with all applicable laws and local regulations
  • Respect private property and obtain permission where required
  • Avoid any area that appears unsafe, restricted, or inappropriate to access

Physical Suitability

The experience typically involves approximately 5,000 steps (around 3–4km) and is designed to be completed at a relaxed pace.

Participants are responsible for ensuring they are physically able to take part.
If you have any health concerns, we recommend seeking appropriate advice before participating.


Accessibility

Finding Alice is a self-guided outdoor experience delivered across existing public environments. As such, we cannot guarantee full accessibility across all routes.

Some areas may include:

  • Uneven surfaces
  • Steps or gradients
  • Narrow pathways

We aim to design routes as inclusively as possible; however, the experience should be considered not fully wheelchair accessible unless confirmed otherwise in advance.


Children & Supervision

All children must be accompanied at all times by a responsible adult.

The supervising adult is responsible for:

  • The safety and wellbeing of all children in their group
  • Ensuring appropriate behaviour in public spaces

Road Safety

Participants must exercise caution when navigating roads and public spaces.

You must:

  • Look up from your device before crossing roads
  • Follow pedestrian signage and crossings
  • Remain aware of traffic and your surroundings at all times

Use of Devices

The experience requires use of a mobile device.
Participants must ensure that gameplay does not distract from awareness of their surroundings.

Puzzle Junction Studios accepts no responsibility for incidents resulting from inattentive device use.


Time Management & Public Interaction

Peak Periods

During busy times, participants should allow additional time to reach their start point and progress through the experience.

Respect for Businesses & Public Spaces

The experience takes place within a shared public environment.

Participants must:

  • Behave courteously towards businesses, staff, residents, and other members of the public
  • Avoid obstructing entrances, walkways, or business operations
  • Follow any reasonable instructions given by venue staff where applicable

Connectivity

Finding Alice is designed to function without a continuous internet connection, allowing gameplay in areas with limited signal.

However, certain elements—such as audio or image loading—may take longer to appear than text-based content.

Participants are responsible for ensuring their device is adequately charged and should allow time for content to load where required.


General Conduct

Participants are expected to behave in a respectful and responsible manner at all times.

We reserve the right to remove participants from the experience without refund in cases of:

  • Disruptive or unsafe behaviour
  • Damage to property
  • Failure to follow safety guidance or lawful instructions

Liability & Responsibility

To the fullest extent permitted by law, Puzzle Junction Studios shall not be liable for:

Loss, theft, or damage to personal property

Any indirect, incidental, or consequential loss arising from participation

Incidents arising from a participant’s failure to follow safety guidance, local laws or reasonable instructions


Last Updated: June 2026
Puzzle Junction Studios

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Difficulty Rating 4

  • Time: Long, 3-4 hours (can be extended to a full day with lunch break)
  • Distance: Extended, challenging inclines 
  • Difficulty: Challenging
  • Target Audience: Adults and families with older children
  • Description: This tier offers a longer and more challenging experience, suitable for adults and families with older children. Participants will navigate through challenging terrain and encounter a mixture of puzzles and riddles that require a combination of critical thinking and problem-solving skills.

Difficulty ratings

Tier 1: “Junior Explorers”
Time: Short, max 1 hour
Distance: Minimal, suitable for short walks
Difficulty: Easy
Target Audience: Primary aged children
Description: This tier offers a quick and easy adventure suitable for young children. The puzzles and riddles are simple and solvable by primary aged children, making it a fun and accessible experience for families with young kids.

Tier 2: “Young Adventurers”
Time: 1.30-2.30 hours
Distance: Moderate, with some soft inclines
Difficulty: Moderate
Target Audience: Primary and secondary aged children and their parents or carers
Description: This tier extends the adventure a bit longer with slightly more challenging puzzles and clues. It’s suitable for both primary and secondary aged children, offering a mix of fun and educational challenges and a slightly longer duration.

Tier 3: “Explorer’s Quest”
Time: Half day, 2-3 hours
Distance: Moderate to extended, with some inclines
Difficulty: Intermediate
Target Audience: Families and groups
Description: This tier provides a more immersive experience with increased distance and terrain challenges. Participants can expect a half-day adventure with a variety of puzzles and riddles to solve, suitable for families and groups looking for a longer and more engaging experience.

Tier 4: “Trailblazers”
Time: Long, 4-5 hours (can be extended to a full day with lunch break)
Distance: Extended, challenging inclines
Difficulty: Challenging
Target Audience: Adults and families with older children
Description: This tier offers a longer and more challenging experience, suitable for adults and families with older children. Participants will navigate through challenging terrain and encounter a mixture of puzzles and riddles that require a combination of critical thinking and problem-solving skills.

Tier 5: “Ultimate Expedition”
Time: Full day, approximately 5+ hours
Distance: Long, suitable for experienced walkers
Difficulty: Advanced
Target Audience: Adults and experienced adventurers
Description: This tier presents the ultimate challenge for seasoned adventurers. Participants will embark on a full-day expedition through varying terrain, solving complex puzzles and riddles designed to test their intellect and endurance. Recommended for adults and experienced adventurers seeking a truly immersive and challenging experience.