Risks and Safety
General Risk Awareness
The experience takes place in public spaces where conditions are outside of our control. These may include, but are not limited to:
- Weather conditions
- Traffic and road crossings
- Terrain and surface conditions
- Other pedestrians and members of the public
Participants are responsible for remaining aware of their surroundings at all times and for exercising appropriate caution, judgement, and personal responsibility throughout the experience.
The inclusion of any location, route, or point of interest (POI) within the game does not indicate that access is safe, suitable, or permitted. Participants must:
- Comply with all applicable laws and local regulations
- Respect private property and obtain permission where required
- Avoid any area that appears unsafe, restricted, or inappropriate to access
Physical Suitability
The experience typically involves approximately 5,000 steps (around 3–4km) and is designed to be completed at a relaxed pace.
Participants are responsible for ensuring they are physically able to take part.
If you have any health concerns, we recommend seeking appropriate advice before participating.
Accessibility
Finding Alice is a self-guided outdoor experience delivered across existing public environments. As such, we cannot guarantee full accessibility across all routes.
Some areas may include:
- Uneven surfaces
- Steps or gradients
- Narrow pathways
We aim to design routes as inclusively as possible; however, the experience should be considered not fully wheelchair accessible unless confirmed otherwise in advance.
Children & Supervision
All children must be accompanied at all times by a responsible adult.
The supervising adult is responsible for:
- The safety and wellbeing of all children in their group
- Ensuring appropriate behaviour in public spaces
Road Safety
Participants must exercise caution when navigating roads and public spaces.
You must:
- Look up from your device before crossing roads
- Follow pedestrian signage and crossings
- Remain aware of traffic and your surroundings at all times
Use of Devices
The experience requires use of a mobile device.
Participants must ensure that gameplay does not distract from awareness of their surroundings.
Puzzle Junction Studios accepts no responsibility for incidents resulting from inattentive device use.
Time Management & Public Interaction
Peak Periods
During busy times, participants should allow additional time to reach their start point and progress through the experience.
Respect for Businesses & Public Spaces
The experience takes place within a shared public environment.
Participants must:
- Behave courteously towards businesses, staff, residents, and other members of the public
- Avoid obstructing entrances, walkways, or business operations
- Follow any reasonable instructions given by venue staff where applicable
Connectivity
Finding Alice is designed to function without a continuous internet connection, allowing gameplay in areas with limited signal.
However, certain elements—such as audio or image loading—may take longer to appear than text-based content.
Participants are responsible for ensuring their device is adequately charged and should allow time for content to load where required.
General Conduct
Participants are expected to behave in a respectful and responsible manner at all times.
We reserve the right to remove participants from the experience without refund in cases of:
- Disruptive or unsafe behaviour
- Damage to property
- Failure to follow safety guidance or lawful instructions
Liability & Responsibility
To the fullest extent permitted by law, Puzzle Junction Studios shall not be liable for:
Loss, theft, or damage to personal property
Any indirect, incidental, or consequential loss arising from participation
Incidents arising from a participant’s failure to follow safety guidance, local laws or reasonable instructions
Last Updated: June 2026
Puzzle Junction Studios