FAQ

The game is available 7 days a week, with time slots ranging from 9am am to 7pm. The game takes approximately 1.5-2.5hrs to complete, but you can make a day of it by stopping at any of the many businesses en route to have drinks or lunch. 

Team captains will receive a Booking confirmation email, this will include the time and date of your booking, a receipt for you booking and how to change your slot time if required. Following this you will receive a second email  from The Mad Hatter. This is the really important one it will include your unique game link for your game. On the day, at the start location, the team captain initiates the game using the link provided in the email. You can use multiple devices but they will not sync if you are not connected to the internet, so you are advised to have one lead device. 

Changes to the date or time can be made through the booking email, you’ll see the link to do this at the bottom.  This can be done up to 1 hour before the scheduled start.

The game involves locations that have specific operational hours. The time slots ensure that players can access all locations necessary to complete the game. However, there is some flexibility and you can start at any time after your slot.

Can children participate in the game?

Absolutely! Children are encouraged to join in on the “Finding Alice” adventure. It is in part designed to engage children and families as well as adult groups.