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FAQ

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Players will engage in solving riddles, uncovering clues, interacting with characters to gather information, solving physical codes, and interacting with people they meet throughout the adventure.

The game is available from Tuesday to Saturday, with time slots ranging from 10:30 am to 1:00 pm. The game takes 2-4 hours to complete.

Decide who will be part of your team before booking, as you will be asked at this point how many adults, 10-16yr olds and under 10yr olds will be part of your team at the point of booking.

Team captains will receive a confirmation email from EA Productions with the time, date, start location and unique activation code. On the day, at the start location, the team captain initiates the game using the access code provided in the email. They will then share the QR code with all participating adult players.

After booking, each team captain receives an email from EA Productions which will include a link to their game.

Yes, the game is timed. Participants will receive their overall time and this will be included in the leadership board.

Changes to the date or time can be made through the game interface by clicking “update” next to the date or time, up to 24 hours before the scheduled start.

All games tickets are purchased as non-refundable but can be fully exchangeable up to 24 hours before the start of the game.

Participants are advised to dress appropriately as the game is mostly outdoors. In case of severe weather, it’s possible to reschedule for another day 24 hours in advance by signing into your game account.

The game involves locations that have specific operational hours. The time slots ensure that players can access all locations necessary to complete the game, which includes built-in breaks for those that want to go at a leisurely pace.

Absolutely! Children are encouraged to join in on the “Finding Alice” adventure. Here’s how they can be involved:

  • Children Aged 8 and Above: Kids aged 8 years and older are considered active participants. They can fully engage in the game by receiving clues, sending answers, and solving puzzles just like any adult player. This allows them to experience the joy and challenge of the game, contributing to their team’s efforts to solve the mysteries of Wonderland.
  • Children Under 8 Years: Younger children, those under the age of 8, are welcome to accompany ticketed adults at no additional cost. While they might not engage directly with the game mechanics, their presence is valued, and they can enjoy the adventure alongside their family or group.

The “Finding Alice” game includes a variety of locations, some of which are licensed premises such as distilleries and bars. Here’s what to keep in mind:

  • Inclusion of Children in Licensed Premises: Children are permitted in these locations if they are accompanied by an adult. This ensures that teams with participants under the age of 18 can still enjoy the full experience without missing out on any part of the game that may lead through such venues.

Difficulty Rating 4

  • Time: Long, 3-4 hours (can be extended to a full day with lunch break)
  • Distance: Extended, challenging inclines 
  • Difficulty: Challenging
  • Target Audience: Adults and families with older children
  • Description: This tier offers a longer and more challenging experience, suitable for adults and families with older children. Participants will navigate through challenging terrain and encounter a mixture of puzzles and riddles that require a combination of critical thinking and problem-solving skills.

Difficulty ratings

Tier 1: “Junior Explorers”
Time: Short, max 1 hour
Distance: Minimal, suitable for short walks
Difficulty: Easy
Target Audience: Primary aged children
Description: This tier offers a quick and easy adventure suitable for young children. The puzzles and riddles are simple and solvable by primary aged children, making it a fun and accessible experience for families with young kids.

Tier 2: “Young Adventurers”
Time: 1.30-2.30 hours
Distance: Moderate, with some soft inclines
Difficulty: Moderate
Target Audience: Primary and secondary aged children and their parents or carers
Description: This tier extends the adventure a bit longer with slightly more challenging puzzles and clues. It’s suitable for both primary and secondary aged children, offering a mix of fun and educational challenges and a slightly longer duration.

Tier 3: “Explorer’s Quest”
Time: Half day, 2-3 hours
Distance: Moderate to extended, with some inclines
Difficulty: Intermediate
Target Audience: Families and groups
Description: This tier provides a more immersive experience with increased distance and terrain challenges. Participants can expect a half-day adventure with a variety of puzzles and riddles to solve, suitable for families and groups looking for a longer and more engaging experience.

Tier 4: “Trailblazers”
Time: Long, 3-4 hours (can be extended to a full day with lunch break)
Distance: Extended, challenging inclines
Difficulty: Challenging
Target Audience: Adults and families with older children
Description: This tier offers a longer and more challenging experience, suitable for adults and families with older children. Participants will navigate through challenging terrain and encounter a mixture of puzzles and riddles that require a combination of critical thinking and problem-solving skills.

Tier 5: “Ultimate Expedition”
Time: Full day, approximately 5 hours
Distance: Long, suitable for experienced walkers
Difficulty: Advanced
Target Audience: Adults and experienced adventurers
Description: This tier presents the ultimate challenge for seasoned adventurers. Participants will embark on a full-day expedition through varying terrain, solving complex puzzles and riddles designed to test their intellect and endurance. Recommended for adults and experienced adventurers seeking a truly immersive and challenging experience.